Our one-day, CPD-accredited training gives line managers the knowledge, tools, and confidence they need to:

✔ Understand Mental Health
• Differentiate between good mental health, poor mental health, and mental ill-health
• Spot early signs and know what they really mean

✔ Recognise and Manage Stress
• Understand how stress impacts wellbeing
• Identify when stress becomes harmful and what to do about it

✔ Navigate Legislation and Best Practice
• Confidently apply current legal requirements and workplace standards
• Know what compliance looks like in everyday management

✔ Support Performance and Wellbeing Together
• Balance performance expectations with mental health support
• Address issues proactively and constructively

✔ Lead Compassionate, Safe Conversations
• Have supportive and safe discussions with team members
• Build trust, reduce stigma, and strengthen team morale

This practical, hands-on course empowers your managers to recognise the early warning signs, take action with confidence, and create a culture where people feel supported and able to thrive.

Mental Health First Aid for Managers

MHFA England® Course – Adapted for Leadership Responsibilities

Give your managers the confidence to support mental health safely, appropriately, and within their role.

Mental Health First Aid is about more than awareness, it’s about early intervention, confident conversations, and knowing where your responsibility begins and ends. This course combines the internationally recognised MHFA England framework with additional content tailored specifically for line managers.

Managers are often the first to notice when someone is struggling, but many feel unsure about what to say, what they can ask, or how far their role should go. This programme bridges that gap.

As MHFAiders®, your managers will be able to:

✔ Recognise early signs of poor mental health
Spot when someone may be struggling and provide appropriate first-level support and early intervention.

✔ Respond with empathy and confidence
Use active listening skills, reduce stigma, and have supportive conversations using safe, informed language.

✔ Signpost to the right help
Encourage individuals to access professional support, internal resources, and other sources of help without trying to “fix” the problem themselves.

✔ Understand the role, boundaries and confidentiality
Explore the MHFAider role in depth, including limits of responsibility, record-keeping, and protecting both the individual and themselves.

✔ Practise self-care
Recognise the emotional impact of supporting others and develop strategies to maintain their own wellbeing.

✔ Use ongoing support tools
• Access and use the MHFAider Support App®
• Understand how to use the Shout text service for additional guidance
• Engage in continued learning through MHFA England

Additional focus for managers

This course goes further than standard MHFA training by exploring:

• The impact of mental health on line managers

• Workplace legislation and duty of care

• The boundaries of the line manager role vs. the MHFAider role

• How to support staff while still managing performance and operational needs

Ongoing professional community

Learners continue their development beyond the course through membership of the Association of Mental Health First Aiders®, giving access to resources, learning, and a professional network.

This training helps organisations build a culture where people feel safe to speak up, while ensuring managers feel protected, prepared, and clear about their responsibilities.

Help your managers understand neurodiversity, remove barriers, and create environments where every team member can perform at their best.

Neurodiversity is a natural and valuable part of human difference, yet many workplaces are still designed around one “typical” way of thinking, communicating, and working. Line managers play a crucial role in changing that.

This practical course builds awareness, confidence, and inclusive leadership skills so managers can better support neurodivergent employees while improving communication and team effectiveness for everyone.

Managers will learn to:

✔ Understand neurodiversity
Explore what neurodiversity means and increase awareness of common neurodivergent profiles such as ADHD, autism, dyslexia, dyspraxia, and Tourette’s — and the strengths that often come with them.

✔ Recognise how the workplace can create barriers
Identify how environments, systems, and expectations (rather than the individual) can impact performance and wellbeing.

✔ Create inclusive working environments
Learn practical, reasonable adjustments and flexible approaches that support different working styles, sensory needs, and processing differences.

✔ Communicate clearly and inclusively
Adapt communication styles to reduce misunderstandings, support clarity, and create psychological safety within teams.

✔ Support performance fairly and effectively
Understand how to manage performance in a way that is supportive, strengths-based, and legally compliant.

✔ Navigate conversations with confidence
Have sensitive, respectful discussions about needs, adjustments, and support without making assumptions.

✔ Understand legal responsibilities
Gain clarity on equality legislation, reasonable adjustments, and the manager’s role in fostering inclusive practice.

Creating Teams Where People Feel Safe to Speak Up and Innovate

Psychological safety is a cornerstone of high-performing teams. When employees feel safe to share ideas, raise concerns, and take interpersonal risks without fear of judgement, teams are more innovative, collaborative, and resilient.

This course equips line managers with the awareness, skills, and practical strategies to build psychologically safe environments within their teams.

Managers will learn to:

✔ Understand psychological safety
Explore what psychological safety really means and why it’s essential for engagement, wellbeing, and performance.

✔ Recognise what it looks like in your team
Identify the current climate within your team and understand where trust, openness, and inclusivity can be strengthened.

✔ Create ways of working that encourage psychological safety
Develop practical approaches and behaviours to foster an environment where team members feel valued, heard, and supported.

Why this matters

Teams with high psychological safety:

• Are more likely to share innovative ideas

• Address problems early before they escalate

• Show greater resilience and collaboration

• Experience lower stress and improved wellbeing

By completing this course, managers gain the tools to create a culture where people feel confident to speak up, contribute, and thrive, driving both engagement and performance.